It's FRIDAY

It's Friday.

I love Friday.

Slept at 340am just now and woke up at 6 smthg in the morning to become a good gf. *wink* My dear need to get ready to work.

After that, slept again until 12pm. Have my brunch (the nyonya dumpling that i bought at ss2 yesterday) while watching 'kang xi lai le'. *yummy*

Felt a bit feverish but need to go for a shower to make myself fresh and continue with today's plan.

Yesterday went to Mid Valley and realised today is jusco sales. I wanted to get something done as well there.

So, have to say good luck to my wallet. ^ ^

Jiak ne!

Good Morning

Good Morning!!!

2nd day of my holidays. Woke up in the afternoon at 12pm. *yawn*

I went to take a bath and after that i felt so fresh.

My whole body was shining due to OLAY total effects ultra nourishing body wash. It is a superb product with butter creamy like shower wash. It fighs 7 sign of aging all over the body.

The whitening mineral is the one that shine your skin. *MUST TRY* It smell nice too.

I'm lovin it.

^^

孔子（confucius)~ johnny ^^

我的第一天假期，看了下载已久的孔子。

本来只是要打发时间的，没想到这部戏可还是真的不赖。它成功的打动了我。

周润发演得真好啊！赞！

孔子的弟子；颜回，他为了抢救孔子的策子，不顾一切的在冰水里来回，最后也这样的被冻死了。

他打动了我，掉泪了。 好久没有被一部戏感动过了。我打从心里彻彻底底的佩服孔子，对人的教育，拥护，爱戴。孔子的思想，为什么那么的神啊？

孔子，非常特别的伟人。佩服，佩服。。。

Customer Service experience

Cm X: Hi, i would like to terminate my supplementary card.

As Standard Operating Procedure, we have to ask for the reason.

Me: Can i know the reason why you wanted to terminate the supp card?

Cm X *with crying tone*: Oh... Because my supp holder already pass away.

At that moment when i heard she said that, my tears dropped.

I understand her feeling and at that moment made me think of my grandma suddenly.

I know it's hard to accept that someone we love was away from us. Especially after that we have to take care of their things and stuff.

Everyone that I love and care, I wish you all stay healthy and happy always.

Always remember those you love as well before you do anything or make any decision.

L.O.V.E L.I.F.E

All i need is YOU!!!!

DETERMINATION

***where are you***

I NEED YOU!!!!!

Emo day

Yesterday I received a call that customer called in to ask about a transaction.

A very 'long gas' customer that keep insisted on what he wanted to know, how the transaction process and why was this and that.

Customer Y, why la you keep so much principles and why la you so stubborn, why why why? I been talking to you for about 40 minutes, called you twice and at the end you still insisted your way and wanted it to be escalated to manager. Wasting my time and spoilt my mood. This is my very first time encounter such IdXXT customer.

On the same day, another escalation due to waiver not approved. StUxxD. I hate escalations. Escalation will make you become so famous in the office. SHXXT. But they were so insisted. They think everything can be done when they speak to manager. NO WAY.

Erm. Maybe i need to be professional. No feelings involves. It's just work. But it's hard. Like what my colleague said: we are HUMAN though.