Wednesday, July 14, 2010

孔子(confucius)~ johnny ^^


我的第一天假期,看了下载已久的孔子。


本来只是要打发时间的,没想到这部戏可还是真的不赖。它成功的打动了我。


周润发演得真好啊!赞!


孔子的弟子;颜回,他为了抢救孔子的策子,不顾一切的在冰水里来回,最后也这样的被冻死了。
他打动了我,掉泪了。 好久没有被一部戏感动过了。我打从心里彻彻底底的佩服孔子,对人的教育,拥护,爱戴。孔子的思想,为什么那么的神啊?


孔子,非常特别的伟人。佩服,佩服。。。

Monday, July 12, 2010

Customer Service experience

Cm X: Hi, i would like to terminate my supplementary card.
As Standard Operating Procedure, we have to ask for the reason.
Me: Can i know the reason why you wanted to terminate the supp card?
Cm X *with crying tone*: Oh... Because my supp holder already pass away.
At that moment when i heard she said that, my tears dropped.
I understand her feeling and at that moment made me think of my grandma suddenly.
I know it's hard to accept that someone we love was away from us. Especially after that we have to take care of their things and stuff.
Everyone that I love and care, I wish you all stay healthy and happy always.
Always remember those you love as well before you do anything or make any decision.
L.O.V.E L.I.F.E

Monday, July 5, 2010

Thursday, July 1, 2010

Emo day

Yesterday I received a call that customer called in to ask about a transaction.
A very 'long gas' customer that keep insisted on what he wanted to know, how the transaction process and why was this and that.
Customer Y, why la you keep so much principles and why la you so stubborn, why why why? I been talking to you for about 40 minutes, called you twice and at the end you still insisted your way and wanted it to be escalated to manager. Wasting my time and spoilt my mood. This is my very first time encounter such IdXXT customer.
On the same day, another escalation due to waiver not approved. StUxxD. I hate escalations. Escalation will make you become so famous in the office. SHXXT. But they were so insisted. They think everything can be done when they speak to manager. NO WAY.
Erm. Maybe i need to be professional. No feelings involves. It's just work. But it's hard. Like what my colleague said: we are HUMAN though.

Thursday, June 24, 2010

Dumpling Festival 2010


16.6.2010

It's a chinese traditional culture festival to respect and to remember a special person called "Qu Yuan" whose is a loyal person towards his country.

So, this day people will wrap sticky rice with leaves and put some ingredients inside and steam it. There are few kinds, such as chicken, pork, red bean, nyonya, 'kee' (yellow sticky rice), special and etc.

I am a very lucky person as for the previous 23 years in my life, I had the chance to eat the orginal handmade chinese dumpling from home. It's a big day in my house that preparation for this celebration will be done few weeks ago. In grandma's house, grandma and mum and some relatives will soak the leaves, wash it one by one, prepare the ingredients, fry the ingredients, sticky rice and finally on the day they will wrap it together and after that steam it in a big giant steamer.

There are few dumpling that is compulsory for them to make which are 'bak zhang', red bean, 'kee zhang'. One of my aunty will make the nyonya zhang which i like it so much. The blue and white colour one. *hungry* aiks...

Since this year grandma gone already and the old house was destroyed by government, there is no more handmade dumpling from home.

Working in KL without transport and stay in non chinese area is difficult for me to find dumpling as well.

However, I had a very nice colleague that is so sweet. She brought me a dumpling when she came to work. I am seriously felt so touching. I felt so 'hang fok' when tasted it. Thank you, Keke. This is my 1st dunpling.

I went home for father's day. Mum asked me to bring back a nyanyo dumpling but i do not hv microwave in KL so i gave up. Hope to buy nyonya dumpling when go back to malaccca soon. My 2nd dumpling was bought at serdang with dear. Tasted ok but i still miss the taste of nyonya dumpling.... :-(
*looking forward to search for it*

Thursday, June 17, 2010

A memorable day

It's been so long since my last blog.

This is a proof that i'm such a lazy girl. Lol.

A big day to me. My grandma's 100th day. It is a culture i guess in buddhist to do a so called 'gong de'. I ask my parents: what does that mean. Nobody can tell me the exact reason. Just told me, after this ceremony grandma will have a better life in another space. Errmm..
Okay. Purposely took MC so that i can attend this special day because i couldnt swap my shift at all. Well, I tried. A lot of relatives and her friends came as well on that special day.

We did the 'gong de' in Cheng Hoon Teng, Malacca. From morning 6++ till night time 8++. All we did was pray, pray and pray. We get grandma, grandpa and their parents a bigger house, cars,money,maids...
at Cheng Hoon Teng doing prayers
this is what chinese mentioning: tian zi tian ting

I hope they got it now.

It was so tiring but it was worth it for the MC. At least i will not regret in the future.

Grandma, I miss you. Very much.

Rest in peace. *with love*

Sunday, April 11, 2010

waiting

i'm waiting for a big day.

a very impt day next week.

i promise i will be there for you.